Back in 2001, a friend suggested we call Homeline to discuss a washing machine problem. Brian, the owner, actually suggested my husband try "a trick" himself. It worked! Brian lost money, but he gained a customer...because a couple years later, we began using him to repair appliances that we couldn't repair ourselves. He has always been prompt, honest, polite, conscientious, etc. His wife, Kim, has consistently provided help, too, and has given us accurate estimates and helped us decide whether to repair or replace. A great company--wouldn't go anywhere else for appliance repairs!! (We've referred our friends and they have been happy, too...)
Our GE Profile Fridge wasn't not cooling. I contacted Homeline Appliance to come out and take a look. It was a positive experience from start to finish. The person who answered the phone was knowledgeable & offered advice on what the problem could be. They scheduled an appointment and we had someone here the next day. The technician was polite, professional and went above & beyond trying to fix the "mother board" to get our fridge working again. After multiple efforts it was determined we would need to replace the mother board which based on the cost, it was smarter for us to buy a new fridge. I felt what he was saying was honest and trustworthy advice. I would definitely use them again. A safe bet.
40 year old Sears Kenmore clothes dryer would turn on, tumble, and sort of warm clothes, but not dry. I called Homeline and the lady who took my call was so nice and helpful. When Brian came out for the service call, he was just as nice and professional...had us back up and running in about 1/2 an hour!! I highly recommend this company!!!!!
Homeline Appliance was referred to us by another provider that did not service Bosch appliances. Homeline was able to come out the next day after I called them and arrived in the window (2 hour) that was provided. The technician was professional and pleasant. He explained options and suggested a lower price alternative that he felt would meet our needs. We appreciated that he was not only going for a higher sales. I would certainly use them again and recommend them to others.
From beginning to end, the folks at Homeline were nothing but friendly, professional and responsive. While some vendors get by doing the bare minimum, the Homeline team seemed to go out of their way to help me find a solution to my problem and were extremely thorough in their diagnosis and repairs. I would use them again in a heartbeat.
Thank you, Brian! Our dryer was barely functioning. Brian came out last week, cleaned out the filter and vent, added a short elbow, shortened a piece of the flex vent and cleaned the filter housing. Our dryer is now functioning at top efficiency. It is working like new! I have gone from drying on the medium high setting to the low setting. My clothing and towels are actually dry at the end of the cycle! Brian is extremely knowledgeable, professional and honest. He is, by far, the best technician we've ever used. We got top quality service at a reasonable price. I wouldn't consider using anyone else!
Brian is absolutely fabulous. Very helpful, confident, experienced, professional and extremely honest. I would highly recommend him to anyone who's looking for competent, dependable and timely repair and replacement appliance work to be done. GREAT JOB! His secretary is extremely sweet & helpful too.
I'm a wife, and mother of 2... we are being relocated out of state...when the fridge went out on the kids and I...while hubby was working out of state, ...the service I received from Homeline Appliance was top notch!! I would recommend to everyone I know needing appliance repair to them over and over again...very friendly, personable staff...I just hope I'll find an appliance repair store in NC. as great as Homeline!!! You guys Rock!!
Outstanding service: Fair, trustworthy appliance repair. I was very pleased with the promptness and the overall service. Very knowledgeable and reliable. It is nice to have someone you can go to that base their career on what you need done.
When my aunt's stove stopped working we called Homeline Appliance Service. Sometimes you worry that you're going to be taken advantage of, but the gentleman who came out was very professional, and the final price was actually less than the estimate. He explained exactly what was wrong, and talked on her level. I was very impressed at the company's fast, professional approach to appliance repair and I would recommend them highly
Excellent service. Thanks for going above and beyond when the first part ordered didn't come in as expected.
Job well done! Reliable, punctual, fast service and a nice guy! We repaired our classic 1960's stove
My refrigerator stopped cooling so I jumped online to read the company reviews before calling a repair company this time. My two previous appliance repairs seemed expensive and had left me feeling dissatisfied!
Based on the positive review feedback of other local residents, I made the call to Homeline and Brian came around within 24hrs.
He had diagnosed the issue within ten minutes and replaced the part within twenty. He explained exactly what had broken and left me with the failed component just incase I felt the need to verify his diagnosis, which I don't!
I am very satisfied with the customer service, the speedy response and the price of the service received and will be using them for any future needs.
Thank you so much for the quality of service you provided today. It's so nice to know that there are still people who value their customers over making an easy buck. Although I hope I don't have to see you for a good long time, it's nice to know that you're only a phone call away.
Thanks for the great service Brian. Its good to have you for future problems. Price was reasonable as well. Just a great service call! Same day service and my refrigerator is running again. I cannot say enough about the technician that came to my house. He was professional and very courteous. And getting a call to let me know he was running late, just is something that many companies do not do. I would use this company again in a heartbeat.
ON SITE REPAIR
We currently service the Southeast Michigan areas of western Wayne County and southwest Oakland County including Plymouth, Canton, Livonia, Farmington and more.
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HOMELINE PARTS STORE
Homeline Appliance Parts Supply offers the largest selection of appliance parts on the internet. Our warehouses across the country have over 5,000,000 appliance parts in stock. Our 7 distributions centers can reach over 80% of the U.S. within 1 or 2 days with regular ground shipping.
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